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Stephanie Ekowa

Customer Service Representative

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Member Since:Aug 12, 2023

Last Modified:June 30, 2024

Last Active:June 30, 2024

  • Enugu North, Enugu - Nigeria

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About Me

An excellent communicator with a demonstrated history
of working in service oriented companies and the digital media spanning five years.

Skills

  • Customer Acquisition Management - Intermediate

  • Customer Service - Intermediate

  • Client Services - Intermediate

  • Client Rapport - Intermediate

  • Customer Relationship Building - Intermediate

  • Creative Writing - Intermediate

Candidate Detail

Is Email Verified

Yes

Driver License

Yes

Active Passport

No

Professional Experience

, Federal Capital Territory, Nigeria

Feb 08, 2017 - Aug 16, 2022

- Actively listened to customers, handled concerns quickly and escalated major i
... 

Project URL: https://docs.google.com/document/d/1UsG8UjYiir6Xc31gHHFulSuMPd0Dy9yPUSDh9TOBViA/edit

Education

Bachelor’s Degree - Bachelors in Science

2011 | Enugu North, Enugu, Nigeria

Caritas University

Professional Summary

An excellent communicator with a demonstrated history of working in service-oriented organizations and the digital media spanning five (5) years.

Experience Level : N/A

Education Level : High School Diploma + Experience

Division : Customer Service & Admin Support

Role : African Customer Service

Languages :

  • English (Expert)

Showcase My Work

No data available

Where I See Myself

I would love to be more self sufficient and have a strong network of fellow Virtual Assistants from different fields. With influence and support from the prestigious West African VA company; it would be a proactive group that would positively brainstorm on best approaches towards establishing an internationally recognized certification scheme, for VAs all over the world.

Lessons Learned

Criticisms are prerequisites for greatness. To be criticized means you have an opportunity to become better. What great product out there, was not tested at different stages of its production?