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We're always here to assist you! Whether you're a business seeking a virtual assistant or a candidate eager to explore new opportunities, feel free to get in touch with us.

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Frequently asked questions

For Candidates:
Visit our 'Find Jobs' page, browse the available positions, and apply for the ones that suit your skills and interests.
The skills required will vary based on the job. However, basic requirements include good communication skills, proficiency in English, familiarity with digital tools, and the ability to work independently.
No, there is absolutely no fee to apply or to get hired as a VA through West African VA.
Yes, many of our VAs work part-time or flexible hours that fit around their other commitments. However, it is crucial to ensure that you can meet the time and work commitments of the VA position. Please don't hesitate to reach out if you have any other questions or need further clarification on any point. We're here to help!

It completely depends on your job and on your employer.

Common tasks include writing articles, blogs, forum posts, and other content. You might be updating websites or blogs. You might be doing some link building. Maybe programming (if that's a skill you have). You might be doing customer support through email or chat. Maybe you'll be designing web pages or building web sites. Doing research and gathering data is a common task.

The tasks vary widely. We promise you'll be matched up with a company looking for your skill set. You'll also likely be asked to learn new things and to grow!

ID Proof is about providing lots of information to help determine your identity. If you only provide a small amount of honest information, then you'll have a low ID trust score. Make sure that you have everything filled out.....facebook url, government id, picture, skill descriptions, etc. The more information that you provide, the easier it is for an employer to determine that you are who you say you are. Your ID proof score will be higher too.

This depends on you. You can wait for an employer to hire you, which could take longer. The fastest way to get hired is to apply for multiple jobs that you are qualified for, and immediately reply when there are inquiries. Limit your application to jobs that are good matches for your skills and experience. This is so you don't waste time applying for a position that you have little to no chance of getting.

It also helps to apply for several types of jobs. Consider the core skills you have and think about how these can be used in several other, albeit slightly different, jobs.

When a job gets deactivated, this means that it is already taken and a different applicant has been hired for the post.
Yes, there will be job interviews. It may be in the form of e-mail, skype call or video call depending on your employer.
For Employers:
West African VA connects businesses with capable, devoted virtual assistants in the region of West Africa. You post your job requirements, we find qualified candidates for you, help with the interview and hiring process, and support you for the duration of the VA's tenure.
Our virtual assistants are adept at performing a variety of jobs, including but not limited to customer service, data management, social media management, content creation, and more.
The cost will vary depending on the specific tasks, hours, and level of expertise required. We guarantee competitive rates and significant cost savings compared to hiring local in-house staff.
We have a rigorous selection process that includes skill assessment tests, interviews, and thorough vetting. We also provide continuous training to our VAs to ensure they deliver top-tier services.

A lower price increases scammers, increases hiring competition, and increases low quality employers. We want good employers who care about the people they hire.

Plus, it helps us continue to develop the site so you have a great experience hiring.

We honor our guarantee.

We charge up front so we don't have to mark up salaries. Nobody likes middlemen and unnecessary markups. After you try it we think you'll agree.

It's built right in. No account required. Simple and easy.

You could also use Paypal or Worldremit or Transferwise. We don't really care how you pay the people you hire. You don't have to pay them through us.

How much you pay them is dependent on how much you negotiate with them before you hire them.

They work from home generally. Sometimes they might work from an Internet cafe.

- We don't take a cut of worker salaries

- We don't mark up worker salaries

- We don't get in between your communication with your worker

- We don't force you to pay your workers through us

- Upwork encourages short-term, temporary work. We encourage long-term permanent work. Businesses tend to succeed better without 100% turnover.